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Medical Assistant Preceptor
Salary Grade:111
Location:Chattanooga TN
FT/PT Status:Regular Full Time
Days:Monday - Friday

Responsibilities / Essential Functions:
The MA Preceptor is responsible for orienting, training, and mentoring with the on boarding process for Medical Assistants and existing employees. Will be identified as a liaison to ensure effective communication between members of nursing staff, management, and director.

• Willingness and desire to assist in the orientation of new hires
• Oversees the clinical orientation of new hires during orientation period.
• Acts as a role model to assist the orientee to: socialize in the workplace, learn and develop clinical practice, shape critical thinking and judgment skills; supervise to ensure patient safety
• Proficient in the drug storage cabinet with ability to train others in all of the processes.
• Skilled at mixing therapeutic medications for proficiency in training the process to the orientee ensuring best practice
• Skilled administering therapeutic medications via injections for proficiency in training the process to the orientee ensuring best practice
• Works with the clinician to review documentation processes and forms for the patient visits
• Monitors the orientation checklist so that outcomes are met within the appropriate time frame.
• Communicates with members of management regarding new hire progress.
• Collaborates with manager in 45 and 90 day evaluation.
• Provides expertise in Clinical skills and knowledge with the ability to provide rationale for tasks performed.
• Follows and understands all Clinical policy and procedures ensuring best practice.
• Collaborates with the training team on assessed education needs in order to develop organized, proficient, and quality focused education program.
• Works in collaboration with all departments to ensure organizational goals are met.
• Select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new processes.
• Provides expertise in Clinical skills and knowledge.
• Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the systems.
• Conducts job specific application training minimum once per quarter.
• Preceptor will train in the new employee’s clinic within their region.
• Preceptor will work at their home clinic when not orienting a new employee
• Attends management meetings as required.
• Participates with new version functionality testing of all applications (EMR, Healthstream, etc.)
• Supports end users with defining and resolving issues with the new versions.
• Maintains the highest standards of professional conduct in relation to information that is confidential in nature
• Supports and adheres to Tennessee Oncology mission, vision, and values.

Knowledge, Skills & Abilities:
• Effective interpersonal and communication skills.
• Teaching and leadership skills with ability to provide effective feedback.
• Excellent customer service skills
• Demonstrates a positive and professional attitude.
• Ability to provide effective feedback.
• Ability to modify strategies for different types of learning styles and offer alternative approaches in the education process.
• Ability to monitor/assess performance of self, other individuals, or organization to recommend improvement in regards to work flow, processes, and procedures.
• Demonstrates excellent critical thinking skills
• Adapts to new and/or changing environments, supports innovation and change.
• Ability to build and maintain trusting relationships.
• Proficient in Microsoft Office

Qualifications & Requirements:
• Must complete the Tennessee Oncology Preceptor Training Class – required
o The role of the Preceptor
o The Orientee Learning Content
• No less than one year experience in the clinical area as a Tennessee Oncology MA
• Certification Preferred
• Current CPR certification required

Physical Requirements:
Able to travel to satellite clinics
Physical requirements may include standing, walking, sitting, fingering or manual dexterity, repetitive finger motion, lifting or exerting force up to 25 pounds, reaching or stretching, climbing or balancing,crouching or stooping, speaking, hearing, and seeing(with correction).